Convene Action Phase 1
Assess Action Phase 2
Analyze Action Phase 3
ACT Together Action Phase 4

Action Phase 2: Assess

Assess current community strengths and gaps concerning dementia using questionnaires in the toolkit.  This phase consists of five key steps.  

Step 1: Understand Assessment Sectors

Review the full Community Needs Assessment to understand the key aspects of a dementia-friendly community.  The community assessment has 11 sector-based questionnaires for interviewing representatives from various parts of the community.  

Community Needs Assessment
11 sector-based questionnaires:

Caregiver Services and Supports
Community Member
Community Services and Supports
Home Care
Legal and Financial
Local Government
Residential Setting

Determine whether all 11 sectors are reasonable or appropriate for your team to interview. Realistically, your team may have limited capacity, knowledge, or connections to complete the full assessment, but that is the ideal goal.  Review the first page of each sector questionnaire to understand who should be interviewed.  

Step 2: Form a Community Assessment/Interview Team

A community assessment/interview team has a Team Lead (job description), Team Members (job description) who will conduct in-person interviews using the sector questionnaires, and a person to enter interview results into the analyze tools. 

Step 3: Hold an Interview Team Training Session

The interview team training is divided into two sessions.  The first session acquaints team members with the Assess phase and the interviews.  The facilitator demonstrates how to prepare for and conduct an interview using ACT on Alzheimer's resources.

At the end of session one, each team member practices an interview with someone they know.  Session two opens with a debriefing of the completed interviews, focusing on lessons learned and resources used.  During this session, the team establishes the process they will follow as they conduct the community assessment.  At the end of session two, each team member will select up to five interviews to complete. 

Interview Team Training Plan
Interview Team Training - Session 1 Agenda
Interview Team Training - Session 2 Agenda
Sector Chart / Work Sheet
Pre-Interview Email
Call Script

Sector-based questionnaires (see above)

Is Your Community Prepared? flyer
Know the 10 SignsInfographic
Community Resource Brochure/Flyer: Template

Step 4: Establish a Process Flow and Timeline

Decide how completed questionnaires will be collected (email, drop off, etc.) and how team members will obtain new ones.  Determine how you will keep the Team Lead informed about the interviews and people you are interviewing to avoid duplicate contacts. 

As questionnaires are completed, enter data into the Phase 3 Analyze tools now rather than entering all the data later.  See Phase 3 for instructions on inputting data. 

Have the community assessment/interview team meet every two weeks to keep the project on track and review progress.  Finish the assessment process and the data entry in three months or less to maintain momentum and the team’s enthusiasm for determining priorities.  

Be sensitive to cultural and language differences when preparing to conduct interviews.  Case in point: Latino older adults are proportionately more likely than older whites to have Alzheimer’s, and there are few resources available in Spanish. 


Step 5: Conduct the Interviews

The community assessment/interview Team Lead works with team members to determine who will interview which sectors.  Encourage team members to interview a sector in which they have a personal contact or connection.  

Have team members decide if they will complete interviews individually or work in pairs (one person conducts the interview; the other records the responses).  

Team members contact interviewees using the Pre-Interview Email or Call Script and schedule a time to meet. When doing the interview, explain that responses will be compiled and shared at a community meeting.  Tell interviewees to expect a meeting invitation.

Let interviewees know about the Alzheimer’s Association diversity portals where community members can access information in multiple languages.  

Send a personal thank you note after the interview to strengthen connections for future needs and actions. 



Step 6: Conduct a Focus Group or Community Conversation (optional)

Consider holding a focus group or community conversation with community members living with dementia and their family caregivers. Use the findings to supplement results of the sector interviews.